Digital Marketing Blog

Facebook Discontinues Appointment Scheduling: What You Need to Know and Your Next Steps

Facebook Discontinues Appointment Scheduling_FB


In a recent announcement, Facebook revealed that it will be discontinuing its appointment scheduling feature. This change comes as a surprise to many businesses that have relied on the platform to manage their appointments efficiently. Appointment scheduling is a crucial component for many businesses, allowing them to streamline operations and ensure client satisfaction. In this blog post, we’ll explore what this discontinuation means for your business and provide you with alternative solutions to ensure you continue to manage your appointments seamlessly.


Facebook’s appointment scheduling feature offered several functionalities that made it easy for businesses to manage their bookings directly through their Facebook page. Key features included:

  • Easy Booking: Clients could book appointments directly through the business’s Facebook page.
  • Automated Reminders: The tool sent automated reminders to clients, reducing the number of missed appointments.
  • Calendar Integration: The feature integrated with various calendar systems, making it easy to keep track of appointments.
  • Customizable Booking Slots: Businesses could customize their available booking slots to match their operational hours.

These features provided businesses with a convenient way to manage appointments without the need for additional software, simplifying the booking process for both the business and the clients.

Impact of the Discontinuation

With Facebook removing this feature, businesses that relied on it will face several challenges:

  • Loss of Convenience: The ease of booking appointments directly through Facebook will no longer be available.
  • Increased Risk of Missed Appointments: Without automated reminders, there may be an increase in missed appointments.
  • Operational Disruptions: Businesses will need to transition to new scheduling systems, which can cause temporary disruptions.

It’s essential for businesses to find a reliable alternative to continue managing their appointments efficiently and avoid any negative impact on their operations.

Replacement Options for Facebook’s Appointment Scheduling

Stiki Marketing

Stiki Marketing is a comprehensive marketing CRM that offers robust appointment scheduling features and much more. Here’s why it’s an excellent alternative:

  • Advanced Scheduling Capabilities: Stiki Marketing allows clients to book appointments online, integrating seamlessly with your calendar.
  • Automated Reminders: Send customized reminders via email and SMS to ensure clients remember their appointments.
  • Integration with Marketing Activities: Beyond scheduling, Stiki Marketing integrates with your marketing campaigns, providing a unified platform for all your marketing needs.
  • Analytics and Reporting: Gain insights into your appointment trends and client behaviors with powerful analytics tools.


HighLevel is another powerful CRM that provides extensive appointment scheduling functionalities along with comprehensive marketing automation features:

  • Complete Appointment Management: HighLevel offers easy-to-use appointment booking, rescheduling, and cancellation features.
  • Multi-Channel Reminders: Automatically send reminders through email, SMS, and even voice calls to minimize no-shows.
  • Integrated Marketing Tools: HighLevel’s marketing automation tools help you nurture leads, engage clients, and drive conversions.
  • Unified Client Management: Manage all client interactions from one platform, ensuring a seamless and efficient workflow.

How Sandbox Media Can Help

At Sandbox Media, we specialize in helping businesses transition to more advanced and efficient scheduling systems. Our expertise in digital marketing and CRM implementation ensures a smooth transition with minimal disruption to your operations. Here’s how we can assist:

  • Consultation and Assessment: We start by understanding your specific needs and challenges.
  • Customized Solutions: Based on your requirements, we recommend and set up the best scheduling tool for your business.
  • Integration and Training: Our team handles the integration of the new tool with your existing systems and provides comprehensive training to your staff.
  • Ongoing Support: We offer continuous support to ensure the new system works seamlessly and address any issues that arise.


While Facebook’s decision to discontinue its appointment scheduling feature may be inconvenient, it also presents an opportunity to upgrade to more advanced and comprehensive solutions. Tools like Stiki Marketing and HighLevel not only handle appointment scheduling but also integrate with your broader marketing and CRM activities, providing a unified platform for all your business needs.

Ready to make the transition? Contact Sandbox Media today for a consultation and discover how we can help you implement the best scheduling solutions for your business.