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Quick & Easy Way to Get More Reviews

January 8, 2021

- Branding, Customer Experience

Reviews are one of the easiest ways to build trust and authority in the space that you’re operating your business in. So why is it that so many businesses out there neglect this? What I like to think of? Such an easy technique in…

A Poor Subject Line Will Ruin The Best Email Campaign

October 15, 2020

- Customer Experience

I want to share one tip that’s going to help get more people to open your marketing and sales emails that you’re sending out. When I talk to teams that are writing emails, one common thread I notice is they spend so much time…

Avoid This Mistake Positioning Your Business Online

September 30, 2020

- Customer Experience

Today, I want to talk about one mistake that I see happening far too often with websites, specifically, the text that people choose to put on the homepage of their website. We all know we only have a couple of seconds to get someone’s…

Communicating Well In Times of Crisis

September 1, 2020

- Customer Experience

Appearing authentic when you communicate with your clients can be a challenge, especially when communicating during times of crisis where you’re trying to show people where you stand. I want to spend some time going over some things you can do with your teams…

How to Try Different Marketing Strategies Quickly

August 19, 2020

- Customer Experience, Digital Marketing Strategy, Marketing Automation

10, 20 years ago, when a company wanted to launch a new marketing campaign, they would build a campaign and launch it and then let it go for a several months to a year. Then they would wait for the results and would see…

Has your Marketing Adjusted to the 3 Major Changes in Expectations?

August 4, 2020

- COVID-19 Resources, Customer Experience, Digital Marketing Strategy, Marketing Automation

Hi, today I’m going to talk a little bit about some of the expectations of your customers that have probably changed in 2020 now, before we jump into what those expectations are, I want to talk about why it’s important as a marketer, as…

Why Security in Online Forms is Key to Delivering Great Customer Experiences

July 21, 2020

- Customer Experience

Hey, everyone. For those of you that watch my videos and read my blogs on a regular basis, you’ll remember that customer journeys and delivering an awesome customer experience online are things I love to talk about. I think they’re super important in the…

Avoiding Losing Retail Customers To Competitors As Economies Re-Open

May 28, 2020

- COVID-19 Resources, Customer Experience, Digital Marketing Strategy, E-Commerce

Hey everyone, as things open up and more retail businesses are allowed to open and operate, it’s important for you to properly educate and inform your customers on what’s going on at your retail location. If you don’t do this, you’re risking losing that…

Are you a Service Provider – Essential Tips As the Economy Reopens

May 13, 2020

- COVID-19 Resources, Customer Experience, Digital Marketing Strategy, E-Commerce

With all of this information being released from various sources, there’s definitely some people out there that are unclear whether a business is open or not, or whether it’s choosing to open or not. If you’re a service-based business that’s going to a customer…

Do Better With Email Marketing By Avoiding These Mistakes

April 23, 2020

- COVID-19 Resources, Customer Experience, Digital Marketing Strategy, E-Commerce, Email Marketing

Today, I want to talk about some of the email campaigns I’m seeing going from some businesses and offer some perspective and some suggestions on how you can do better with email right now in light of what’s going on in the world. One…

Free Email Marketing Now Available For Your Shopify Online Store

April 21, 2020

- Customer Experience, Digital Marketing Strategy, E-Commerce, Email Marketing

If you have an eCommerce store and have been looking to start using email marketing to boost sales, here’s an opportunity! Shopify store owners can use Shopify Email for free til October 1st. If you’re selling online using Shopify, then Shopify has some great…

Maintain Customer Confidence By Communicating Thru Your Website

April 9, 2020

- COVID-19 Resources, Customer Experience, Digital Marketing Strategy

Use your website to keep your clients updated and confident about the future Maintaining confidence with our clients. That is probably, for most of us, the number one priority in our businesses right now. I want to talk about how you can communicate with…

Review What You’re Saying With Your Marketing Automations In Light of COVID-19

March 31, 2020

- Customer Experience, Digital Marketing Strategy

Hey everyone, today’s post is for those that are using some form of marketing automation in their digital marketing strategy to help them communicate better with their prospects and clients. This is especially for those that haven’t reviewed the messaging in their automations lately….

Reassure Your Clients with a Good Communication Strategy

March 20, 2020

- Customer Experience, Digital Marketing Strategy

Communication is Crucial During this COVID-19 Crisis to Instill Confidence and Reassure Your Clients As They Face Information Overload, Flow of Misinformation & Fear. Here’s an example of what a B2C and B2C Business can do. People are ConfusedI’m speaking to some of my clients, a lot…

Collaboration and Communication Tools During The COVID-19 Situation

March 19, 2020

- Customer Experience, Digital Marketing Strategy

In this video I’m going to focus more about how to stay ahead and how to keep your business running in terms of your clients and your team members. Because of this need for us to be self isolating, a lot of us are…

Digital Marketing Blog

Digital Marketing Moment

Speak with a pro

Quick & Easy Way to Get More Reviews

A Poor Subject Line Will Ruin The Best Email Campaign

Avoid This Mistake Positioning Your Business Online

Communicating Well In Times of Crisis

How to Try Different Marketing Strategies Quickly

Has your Marketing Adjusted to the 3 Major Changes in Expectations?

Why Security in Online Forms is Key to Delivering Great Customer Experiences

Avoiding Losing Retail Customers To Competitors As Economies Re-Open

Are you a Service Provider – Essential Tips As the Economy Reopens

Do Better With Email Marketing By Avoiding These Mistakes

Free Email Marketing Now Available For Your Shopify Online Store

Maintain Customer Confidence By Communicating Thru Your Website

Review What You’re Saying With Your Marketing Automations In Light of COVID-19

Reassure Your Clients with a Good Communication Strategy

Collaboration and Communication Tools During The COVID-19 Situation

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Digital Marketing Blog

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